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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      71% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      5.0
      May 28, 2023

      Exciting Vision and Good Progress

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Many big changes to improve the experience for the customer and business results. This provides a lot of opportunities to be involved in high impact and high development initiatives. -Benefits and compensation are very strong. -New operating values, new mission, new branding / logo along with some org restructures and investment in systems and tools makes it really feel like a new company.

      Cons

      -Gaps in reliable data at times can result in lack of understanding or transparency on some KPI's. Opportunity to continue to invest in this space.

      3.0
      May 26, 2023

      Used to love working here, change in management has made it terrible

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good base pay and PTO, lower level management amazing

      Cons

      The job is fairly stressful, as all high-volume sales jobs are. At first I didn’t mind because of awesome managers and great commission that truly rewarded those who worked hard toward goal. Anytime the company realized goal was too high they adjusted it and I worked hard knowing they would be fair. All that has changed with the change in upper-level management. Massive changes have been made that stretch support for agents incredibly thin and reduce our sales volume while goal has remained unchanged. When the entire team struggled to meet goal due to the sweeping changes they did not give us adjustments, essentially removing motivation to work hard and giving a clear message they no longer have their employees’ best interest in mind.

      5.0
      Apr 9, 2023

      Great place to work.

      System engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, fun environment, and growing company and culture

      Cons

      Ehh there always are some

      Viewing 751 - 753 of 914 Reviews
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      Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.