LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
5.0
Jun 5, 2015

Great place to work; lots of opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, opportunities to grow within the company, good employee perks, onsite gym & basketball court, fun events throughout the year

Cons

Everyone needs to learn to deal with changes; still a growing company, causing some confusions with operational aspects; some jobs can be very tough fit for some people

4.0
Jun 1, 2015

Great Fit for Many, but not Everyone.

Recommend
CEO approval
Business Outlook

Pros

This is a great place to start your career, or make an easy transition into sales if you've never sold before. Several top agents in the Sales department came to us with little or no sales experience and/or right out of college. You will not be cold-calling here. We are primarily inbound, which means you are spending the majority of your day talking to people rather than leaving voicemail or chasing people, which I personally appreciate. You will make some outbound calls to potential customers who have already visited the website and expressed interest in using our services. You will learn a lot about forming businesses, planning estates, and protecting intellectual property. These are things you can use in your own life if you are an aspiring entrepreneur or need to plan your estate, so points for useful knowledge you can take with you after you leave LZ. The management team is dedicated to the personal and professional success of each individual sales agent. You will have a Team Lead who has done your job and knows your role very well, and you will have a Manager who is never too busy to meet with you 1x1 to discuss anything you need to discuss be it a personal issue affecting your work or professional development.

Cons

If you are a seasoned sales professional that loves the thrill of the hunt, this may not be the best fit for you, since your time would be spent speaking to prospects that are coming to you. If you've been in and enjoy sales positions with a high degree of autonomy and self-directed time management, again, maybe not for you as your whole day is pre-scheduled to the minute (breaks, lunch, meetings, etc). This is pretty typical of call centers and not unique to LZ. Your shift is anywhere between 7A and 10P M-F; and 9A-6P on weekends. Shift bid is performance-based, so a bad month could affect more than just your monthly bonus check.

1.0
May 31, 2015

Hr reviews

Recommend
CEO approval
Business Outlook

Pros

Few, After ever bad post, you will see hr and managers post 3 good ones, so read careful. I get emails every time cause I reviewed before.

Cons

HR follows these boards close. Last review I mentioned how there is glass ceiling for African Americans even tho like 6/10 top performers were black. Watched alot of friends be interrogated if they left post, but management didn't realize that you don't have to be in a group to oppose group being oppressed.

Viewing 811 - 813 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.