Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 108 reviews)); "The people here are great and are like family" ((in 77 reviews)); "The pay is good and performance" ((in 38 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 23 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 25 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Favoritism is a big deal here." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

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LegalZoom

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

1.0

Oct 19, 2012

This place made me want to commit suicide every morning.

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Free coke machine, tiff treats once a month, training was good information I was able to use even after leaving legalzoom..They paid me to learn about business and how they are structured. the first 3 days were great. then downhill from there

Cons

This place is a call center, your life is run by a phone. If you clock in a minute late you will be having someone pull you aside to talk to you about it. 30 min lunches. two 10 min breaks on a 10 sometimes 11 or 12 hour work days. This company is moving towards a 24/7 call center. So the newbies will be getting the graveyard shifts. this is a Nazie interment camp

3.0

Oct 17, 2012

Great colleagues, A bit much internal Competition

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, fun and interesting colleagues, encouraging of teamwork within departments, and social events outside of work

Cons

Certain upper management members are not effective communicators, administrative tools were lousy, and at times still very much a start up environment. There is this strange competitiveness among certain departments who will walk over others to achieve revenue targets.

2.0

Oct 9, 2012

Too Micromanaged

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is good for making money. If you like to work overtime they are willing to give it.

Cons

They do not reward hard work. They only look at matrix's and and numbers. Not a lot of upward mobility.

Viewing 901 - 903 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Senior Organic Social Media Manager

Senior Organic Social Media Manager

Senior Organic Social Media Manager