Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 961 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 73% of employees would recommend working at LegalZoom to a friend and 71% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at LegalZoom?

73% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 108 reviews)); "The people here are great and are like family" ((in 77 reviews)); "The pay is good and performance" ((in 38 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 23 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 25 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Favoritism is a big deal here." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 8 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What LegalZoom locations have received the highest employee ratings?

Mountain View , San Francisco , Los Angeles

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LegalZoom

LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.1

Work/Life balance

3.9

Senior management

3.8

Career opportunities

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

914 reviews

2.0

Jul 8, 2012

Low quality management + low pay = low morale

Legal document preparation specialist

Recommend

CEO approval

Business Outlook

Pros

Pleasant environment, nice office, fun company parties, cool, young crowd, 450+ people employed in one place (LA - headquarters)

Cons

Dead end, poor, inexperienced management, zero room for growth, little recognition of accomplishment, poor communication between middle management and subordinates, insultingly low pay for the ridiculous expectations

1.0

May 17, 2012

Unnecessarily stressful, awkward and unwieldy systems, unwilling to accomodate those with handicaps, or ADD.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice, friendly co-workers. Good trainers who work very hard despite what they have to work with. Nice office and grounds.

Cons

Paid WAY lower than appropriate for the high-stress, extremely focus-intensive, un-necessarily overly-complicated work. Trainees who have learning disabilities end up feeling lost very quickly, and very little attempt is made to make sure they are catching on. Tenured employees are required to "shadow" trainees in the final stages of training which can sometimes add to the confusion of an already stressful experience. The unwieldy array of websites and computer tools one has to use in order to do the job are un-necessary, and could be easily streamlined. The location is relatively inconvenient.

1.0

Apr 30, 2012

Low Pay, Executives do not trust anyone and think you are idiots

Manager

Recommend

CEO approval

Business Outlook

Pros

Brand Name company that people recofnize

Cons

The higher the level of management, the less respect they have for employees.

Viewing 907 - 909 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

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Senior Organic Social Media Manager

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