LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
1.0
Jul 21, 2013
Recommend
CEO approval
Business Outlook

Pros

My Austin-hired coworkers are good people and help each other get through daily grind and ridiculousness of this place.

Cons

You can't help but to shake your head and laugh at the people moving here from Cali. After all the negative comments and deliberate attempt to treat Austin horribly with insane quotas and over the top micromanaging with Austin specific rules, those same people from Cali are now moving to Austin. So why are they moving now instead when the Austin office opened? Because they have been told move or lose your job in Glendale. That's right, all the entry level jobs like document processors, sales, and customer care and their managers have been told that these jobs will no longer exist in California. It's cheaper to hire in Texas for same jobs. And with LZ having just bought a new building and they need to have 600 employees there to get special incentives (this isn't anything secret, just google it) from the state and city so the company is either going to force remaining Cali people to move or lay them off and hire the same position in Austin. Since the managers are inexperienced, inept and knows they can't find comparable job elsewhere, they have no choice but to move to Austin. And those who aren't in management are moving too since they are being promised of a career advancement and better quality of life like unicorns and rainbows. Yes, after all the trash talking about how bad Austin is, how incompetent the Austin employees are, they are now moving here! Now this place is filling with Cali transplants who are clearly aren't happy to be here. They put a fake smile and pretend to care, and everyone who have been putting up with all this for so long also put on a fake smile and pretend that the past never happened while looking for a new job. So besides the horrible culture, what does this mean? Well, if you are in Cali you have no career since it is just a matter of time before you are laid off. But they aren't going down without a fight led by incompetent director and his minions who will do everything to slow the Glendale shutdown and make Austin fail like he has done so far. And if you are in Austin, there's zero career since Cali transplants are paid way more. The previous reviewer is right - it is a well known fact that Austin gets $12 while Cali transplants make over $17 for the SAME job. And if you think about it, since these Cali transplants are paid WAY over the market value and knows there is not a single company in Austin that will pay them at that salary, they will not be leaving Legalzoom anytime soon. So if you are new to this LZ party, then just think of this as a job until you get your next one. It will help you cope with the drama.

1.0
Mar 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Christmas party, bagels on Friday, free soda, fellow employees,

Cons

1. Temp agency was extremely misleading about conversion times; was quoted 3 months when in reality most folks saw 6-9 months if converted at all. Keep in mind, there are no benefits in the meantime. The vast majority either quit or are dropped before being converted. 2. Hours inconvenient. Have many folks forced to work Sat-Wed now, which was certainly not the case for the last 6 months. 3. Company behaves as a cult with regards to its sales model, which is extremely awkward and impersonal. Any dissent is exceedingly frowned upon, and the leader is out there... to say the least. many people I know personally pretend to support it enthusiastically for fear that they will be fired. 4. Management keeps minimal communication with employees (besides the routine and copious emails and handouts with new tasks to tack on to the actual sales part of the job). And no, quarterly town hall meetings don't count either. 5. Despite being remarkably distant, several employees I know (including myself) have been absolutely reamed by managers in the most condescending and viscous way for one month of slightly off-color numbers, despite previous success. Not all managers fall into this category, though. 6. Repeatedly (daily) forced to choose between my job and violating personal ethics by misleading customers.

1.0
Mar 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Fantastic Christmas parties. Free drinks, breakfast bagels on fridays, I cant think of anything else nice to say - this place is horrible!

Cons

The company won me over with their mission statement of how important their employees are. They claim to be completely concerned with making their employees happy. Happy employees means happy customers right? What a joke! The company has zero desire to make their employees happy. The micro managing is insane. The trainers are basically bullies that talk down on you and make you feel like you arent worth anything to them. Was even told that even though you were the top performer, you were basically the best of the worst. The main trainer who is too smart for his own good has got the most horrible lack of people skills possible. He's obviously pissed at the world and takes it out on the employees daily. They hire by the truck load and have new trainees coming in every two weeks 15 - 20 at a time and this gives them the ability to be able to cherry pick at all times. They run you to the ground and then toss you out the door. If you work there or plan on working there, beware, when your turn is up, they go through your personal belongings (purse, computer bag, back pack, etc...) . I understand they have a right to go through your desk but your bags??? That's just wrong.

Viewing 199 - 201 of 914 Reviews

Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.