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      LegalZoom

      Engaged Employer

      LegalZoom reviews

      4.0

      71% would recommend to a friend

      (914 total reviews)

      Jeff Stibel

      79% approve of CEO

      68% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Work/Life balance

      3.7

      Senior management

      3.7

      Career opportunities

      LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      914 reviews
      1.0
      Feb 27, 2013

      What went wrong with LegalZoom?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started off as a very entrepreneurial company with lots of potential and opportunity for growth, but that has dissipated.

      Cons

      Due to the pressures for growth and preparing the company to go public many of the things that made LegalZoom great have deteriorated. LegalZoom was a fun company to work for with dedicated employees, but leadership has sacrificed employee morale for productivity. Micromanagement is rampant throughout middle management and even executive management at times. Employees input is taken by management but almost never followup on. Compensation is below market rate and sometimes you are forced to work long hours.

      1.0
      May 17, 2012

      Unnecessarily stressful, awkward and unwieldy systems, unwilling to accomodate those with handicaps, or ADD.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice, friendly co-workers. Good trainers who work very hard despite what they have to work with. Nice office and grounds.

      Cons

      Paid WAY lower than appropriate for the high-stress, extremely focus-intensive, un-necessarily overly-complicated work. Trainees who have learning disabilities end up feeling lost very quickly, and very little attempt is made to make sure they are catching on. Tenured employees are required to "shadow" trainees in the final stages of training which can sometimes add to the confusion of an already stressful experience. The unwieldy array of websites and computer tools one has to use in order to do the job are un-necessary, and could be easily streamlined. The location is relatively inconvenient.

      Viewing 202 - 204 of 914 Reviews
      Related searches: LegalZoom jobs | LegalZoom salaries | LegalZoom benefits | LegalZoom interviews
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      Glassdoor has 962 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.