Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 107 reviews)); "The people here are great and are like family" ((in 87 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 24 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews)); "Great work environment, awesome benefits, work from home." ((in 17 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"But it is shameful that the company positions the customer facing agent and their direct leadership against each other in this way." ((in 41 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 26 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 13 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 10 reviews)); "Blatant favoritism" ((in 9 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

Ratings by demographic groups

Race / Ethnicity

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Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

5.0

Aug 29, 2025

A Culture of Support, Inclusivity, and Smart Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been incredibly impressed with LegalZoom's culture. It's truly a "we're all in this together" environment, where out-of-the-box thinking is not only encouraged but genuinely valued, all while maintaining a strong sense of pragmatism to achieve outstanding business results. What stands out even more is how inclusive LegalZoom is. This isn't just a company that talks about its operating values—it lives them. These values are truly integrated into our projects, initiatives, and even our everyday conversations – becoming part of our common language, which is something you don't often see. The team here is exceptionally smart. We have the right people in the right places, and that makes a real difference in our ability to achieve new heights.

Cons

Like any company, we are always learning and won't always get it right on the first try. However, we have strong strategic pillars that are clearly aligned with the work being done, and I have immense trust in the direction we're headed, even as we navigate challenges.

LegalZoom Response

9mo

Thank you for sharing your experience and for your years of dedication to LegalZoom. We're so glad to hear that our collaborative culture and operating values resonate so deeply with you. We also appreciate your perspective on our journey of continuous learning and your trust in the direction we're headed. Thank you for your continued contributions to the team.

2.0

Mar 29, 2025

Favoritism

Platform operations agent

Recommend

CEO approval

Business Outlook

Pros

Great benefits, and the location was nice.

Cons

Favoritism and layoffs run rampant.

LegalZoom Response

1y

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We take employee concerns seriously and always look for ways to improve.

4.0

Feb 24, 2025

Mixed Feelings

Seo analyst

Recommend

CEO approval

Business Outlook

Pros

I loved all of the teams that I worked with. So many smart and talented people are on staff here, and it is insane. The company also takes work-life balance seriously. Which is essential when working remotely

Cons

When I was there, the leadership team decided we were no longer a legal services company but a tech company. As a result, they began pursuing growth strategies at all costs, which is what many big tech companies seek. Since I was on the SEO team and working with organic growth, it often felt like we were not given the time and space to put organic strategies in place because the C-suite wanted results on a dime. SEO was treated more like SEM, where you can adjust your budgets and pull financial levers to help reach your goals. Nothing organic was given time to thrive, so we often changed strategies as we chased C-suite goals.

Viewing 244 - 246 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Product Marketing, Senior Market Research Manager

Product Marketing, Senior Market Research Manager

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LegalZoom reviews

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A Culture of Support, Inclusivity, and Smart Growth

Favoritism

Mixed Feelings

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