Unfortunately they don't keep their word. 9/80 schedule is a lie, it's used as a recurring tool. Immediately you are forced into measurable 10+ hour days and shunned if you take the off Friday's. From May through July 2016 they took away the off Friday and played games with all salaried employees. This was done on guise of "catching up". The reality was that the executive staff could not manage the the programs and their output. One groups behind, they all should suffer mentality. The quality system is out of control and simply not managed. Operations has no vision of improvement and continue to make the same mistakes over and over. The worse performers are promoted and paid to stay otherwise they would have complete turnover in all positions all the time. The place is a gem with so much potential for greatness if the leadership could learn from their mistakes. Because of the ring knocking cronyism at the leadership level they cycle through the executive and management level staff like nothing I've ever seen in my career. With this constant changeover there is never a consistent or sustainable direction which creates its own level churn. The business performance metrics is pitiful and in "real" businesses would be unacceptable!