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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance Claims Development Program reviews

3.1

46% would recommend to a friend

(662 total reviews)
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Tim Sweeney

56% approve of CEO

58% positive business outlook

Claims Development Program employees have rated Liberty Mutual Insurance with 3.1 out of 5 stars, based on 662 company reviews on Glassdoor. This indicates that most Claims Development Program professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Claims Development Program professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

662 reviews
3.0
Dec 14, 2025

Mixed signals

Recommend
CEO approval
Business Outlook

Pros

Sense of community, only 2 days a month in office. Some benefits

Cons

Sometimes feels like they expect more and more of you with no complaints “or else”

3.0
Dec 3, 2025

Never Fully Staffed

Recommend
CEO approval
Business Outlook

Pros

Benefits are good and PTO/Holidays are good.

Cons

I have been in 5 different departments now and all have never been fully staffed to make workload manageable. Volume is unmanageable and metrics/quality are shoved down your throat even though you’re drowning.

4.0
Nov 27, 2025

Overall good ...but

Recommend
CEO approval
Business Outlook

Pros

Excellent robust benefits, flexibility, employee resource groups, volunteer program, great people, hybrid scheduling.

Cons

Moving to a new career group, ie underwriting is so competitive and made more difficult when they focus on hiring new grads vs hiring within. For example for one paying for a training program 225 internal applicants, 12 for interviews, 2 were hired and the other positions (unsure how many but I've heard at least 40) were all new grads with no insurance experience.

Viewing 22 - 24 of 662 Reviews

Glassdoor has 11,418 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.