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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.6

      62% would recommend to a friend

      (10,115 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Liberty Mutual Insurance has an employee rating of 3.6 out of 5 stars, based on 10,115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      10K reviews
      2.0
      Jun 10, 2012

      Vague answers for success indicators to get promotion

      Assistant director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pretty good benefits package; Lots of opportunities to move to other SBU's and departments; Downtown location

      Cons

      Some ill-qualified middle & senior managers who have been promoted through tenure with company; My top managers officially write down development goals but don't actually have time or care to develop me; Employees who aggressively brown-nose and talk up their own contributions get ahead; Dissatisfied scores/comments on the Employee Opinion Survey isn't followed with real action for improvement

      4.0
      Jun 7, 2012

      Group Market Underwriter

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere was very friendly and supportive. I began as an associate underwriter and was given extensive training on general underwriting principles as well as company practice and systems. Due to the relatively small size of the department it was possible to directly interact with senior management regularly. The underwriters have an assorted work history which allows for interesting collaboration and ideas when attempting to solve problems. The work and clientele are diverse which allows the underwriter to learn about many different industries and occupations. The salary is very competitive compared to many other companies in the same industry. The company also has opportunities for employees to gain certifications and qualifications such as the CPCU which are paid for by the employer. The hours are very flexible during the off season though it is expected that the necessary hours are worked to complete tasks during heavy periods of work.

      Cons

      The opportunity for growth was limited during my time there and there were very few opportunities to progress past a senior underwriter post. Compared to some of its publicly traded counterparts the bonuses were fairly low and tied to a performance rating system in which the rating received can sometimes seem arbitrary due to the vague performance guidelines. Promotions and awards can seem capricious as, again, performance is not tied to any specific metric but broadly defined categories. The internal relationship between other internal departments such as Sales and Actuarial can be contentious and adversarial instead of collaborative. The actuarial department in particular can be rigid and conservative in its methodology which is counter-productive to growth.

      Viewing 9715 - 9717 of 10,115 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,401 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.