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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,113 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Mar 30, 2011

Interesting place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job Security and most of the people really do care

Cons

How employees are rated for job performance and the level of honesty

5.0
Mar 28, 2011
Recommend
CEO approval
Business Outlook

Pros

It's a great place to work.

Cons

Liberty got rid of some their education compensation benefits.

2.0
Mar 23, 2011
Recommend
CEO approval
Business Outlook

Pros

There are a lot of high quality people here, very bright and motivated. The company also seems to be moving in the right direction, adopting more of a customer focus and learning from Boston-based parent Liberty Mutual. The offices are nicely designed, and very open. Safeco Plaza is cozy, quiet and stable.

Cons

You are a literally a number at this company, your identity is your employee "N" number and is used for everything. Liberty Mutual doesn't want Safeco to be a local company, you can practically feel the bureaucracy from Boston. There are definite silos between groups, and a poor flow of knowledge and ideas. Nothing happens fast and things get done because that's how they've gotten done historically. Systems, technology and structures ensure things stay the same and serve to protect the past. There isn't a lot of training, but there is an overwhelming amount of compliance classes that you take online. There is no orientation when you start there, your computer will not be set up (no local IT people) and your badge will not be ready. Hearing muzak by the elevators and in the rest rooms only serves to remind you how old this company is; it's like being sent back to the early 70s or trapped in a dentist's waiting room. Executives are all the way up on the top floor in gigantic offices, far from their people, and an entirely different world when compared to your work area.

Viewing 9844 - 9846 of 10,113 Reviews

Glassdoor has 11,398 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.