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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Aug 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Good bonus structure and only need to work 37.5 hours a week. Benefits are decent but not the best in the industry.

Cons

Lack of diversity across age groups and minorities If you are young and white you will do well however. In 2017 Liberty Mutual kicked off a company wide diversity campaign in an attempt to promote diversity. At the same time, reorganized commercial insurance and laid off many positions and did not offer job replacement for any of the minorities that were let go. If you are white, young and educated you will have preferential treatment.

2.0
Aug 3, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is decent for a phone farm.

Cons

You'll see new hires be brought on at a higher salary than folks who've been working a year or two in same position. Management doesn't care as long as you produce numbers but if you don't produce expect heavy handed responses . You are not a person you are a number to them.

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Liberty Mutual Insurance Response
8y
Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
Viewing 253 - 255 of 10,112 Reviews

Glassdoor has 11,397 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.