Is Liberty Mutual Insurance a good company to work for as a Insurance Assistant?

Insurance Assistant professionals working at Liberty Mutual Insurance have rated their employer with 3.4 out of 5 stars in 349 Glassdoor reviews. This is a lower than average score with the overall rating of Liberty Mutual Insurance employees being 3.7 out of 5 stars. Search open Insurance Assistant Jobs at Liberty Mutual Insurance now and start preparing for your job interview by browsing frequently asked Insurance Assistant interview questions at Liberty Mutual Insurance .

Does Liberty Mutual Insurance pay Insurance Assistant employees well?

Insurance Assistant professionals rate their compensation and benefits at Liberty Mutual Insurance with 3.5 out of 5 stars based on 349 anonymously submitted employee reviews. This is 8.2% worse than the company average rating for salary and benefits. Find out more about Insurance Assistant salaries at Liberty Mutual Insurance.

How happy are Insurance Assistant professionals working at Liberty Mutual Insurance?

51% of Insurance Assistant employees at Liberty Mutual Insurance would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Insurance Assistant professionals have also rated Liberty Mutual Insurance with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.3 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Liberty Mutual Insurance?

Claims Adjuster (393) , Sales Representative (386) , Customer Service Representative (207) , Insurance Agent (160) , Software Engineer (145) , Claims Specialist (129) , Analyst (117) , Underwriter (100) , Sales Associate (95) , Insurance Sales Agent (90) , Intern (87) , Director (85) , Claims Representative (82) , Sales (82) , Manager (79)

What are the pros of working at Liberty Mutual Insurance according to real employee reviews?

"Great benefits and the company is not publicly traded so there is a longer term focus which is greater than the next quarter." ((in 1300 reviews)); "Liberty Mutual has good pay and it also good incentives when they are applied by management." ((in 867 reviews)); "Good work/life balance if you take the initiative and don't let them force you into more work." ((in 723 reviews)); "It was a great small company to work for and the people I worked with were great." ((in 555 reviews)); "Flexible work from home schedule" ((in 348 reviews))

What are the cons of working at Liberty Mutual Insurance according to real employee reviews?

"poor management and pressure to succeed equated to poor ethics to meet sales numbers" ((in 474 reviews)); "There are good managers but also many mediocre and poor managers." ((in 251 reviews)); "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently." ((in 151 reviews)); "Bad Upper Management" ((in 144 reviews)); "Constant reorgs and layoffs." ((in 113 reviews))

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Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)

Tim Sweeney

62% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.5

Compensation and benefits

3.3

Culture & values

3.1

Senior management

3.1

Career opportunities

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

349 reviews

3.0

Feb 11, 2025

Not my favorite job

Life insurance agent

Recommend

CEO approval

Business Outlook

Pros

Had a lot of room to grow.

Cons

Had to travel to all kinds of sketchy locations to pitch clients.

2.0

Jan 24, 2025

Salary too low and not nearly enough carriers available

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

they have decent benefits, and time off

Cons

Very low salary, and company is not signed up with nearly enough carriers for anyone in sales to survive. It's very corporate, and takes forever to get anything approved, etc.

5.0

Jan 24, 2025

Great job!

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

Very flexible Remote Great base pay Great training

Cons

High turnover rate Back to back calls Policy denials are surging

Liberty Mutual Insurance Response

Thank you for sharing your feedback! We're glad to hear you're satisfied with your experience at Liberty Mutual, and we look forward to continuing to support you.

Viewing 25 - 27 of 349 Reviews

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Liberty Mutual Insurance reviews Liberty Mutual Insurance Insurance Assistant. reviews

Liberty Mutual Insurance

Liberty Mutual Insurance Insurance Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not my favorite job

Salary too low and not nearly enough carriers available

Great job!

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