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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance Insurance Assistant reviews

3.4

51% would recommend to a friend

(349 total reviews)
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Tim Sweeney

62% approve of CEO

46% positive business outlook

Insurance Assistant. employees have rated Liberty Mutual Insurance with 3.4 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Insurance Assistant. professionals have a good working experience there. Liberty Mutual Insurance is rated in line with the average (within 1 standard deviation) by Insurance Assistant. professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

349 reviews
4.0
Dec 25, 2024

Pay

Recommend
CEO approval
Business Outlook

Pros

Great Management Competitive Pay Remote Growth Opportunities Great Benefits

Cons

Very strict goals Commission structure changes annually Cancellations count against you harder Can be repetitive Harder to sell

1.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The job is a remote job.

Cons

6 weeks out of training, half my class is gone. One reason is they lied at hiring. This is not a job selling Liberty Mutual Insurance, the job is to generate leads for other less reputable companies, and mislead customers into talking with them. We advise through our third party vendors "Insurance as low as $29.99", then we give them a quote of something outrageous like $15,000 a year for liability only on one car just so we can offer to send them to "another team" (a different company, they lied to us in training) for a lower price. The sales goals are so outrageous the majority of employees don't meet them, so the nice base salary the offer doesn't matter, because they will take money from you for not meeting goal.. But by their own admission, 90% of the leads coming in are going to be rejected, and then we have to hope transferring to that "other team" will give you a credit for a sale. Other than that, the sales strategies are be as pushy as possible and try to take advantage of old people. Human Resources has no interest in helping employees. Reports of workplace hostility take a month for them to communicate with you about, and then they just tell you that what you experienced wasn't real and they're going to do absolutely nothing about it. I have never in my life worked for a company such a short amount of time before I started looking for a new job.

Viewing 28 - 30 of 349 Reviews

Glassdoor has 11,400 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.