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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Feb 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Pay is good and work experience can be useful. Large financially stable employer.

Cons

Its simply another pathetic company. All the negatives - lousy management, micro managed, greedy selfish and back stabbing culture, massive turnover, very low employee morale. There is not much good here. On top it is a white boys club and there is evidence of racism. You need to be a first class moron to stay long at Liberty. If you are half decent you would have left a long time ago or they let you go. HR will always side with senior managment so dont bother.

2.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable technology and discounts on overpriced LiMu insurance.

Cons

Forget being loyal to this company. They don't care. They outsourced hundreds of good US Jobs to Tata Consultancy overseas. They took away the pension, they enforce strict in office policies where they track badge swipes, the leadership will smile at you and ask you how your kids are while plotting to lay you off the very next day. If you don't fit into a diversity box, you won't get the special treatment that diverse employees get.

2.0
Jul 9, 2025

Company Going Downhill

Recommend
CEO approval
Business Outlook

Pros

Large company for movement and changing interests.

Cons

Cost-cutting to the extreme: changed the pension plan, reduced 401k match, reduced tuition reimbursement, eliminated bonuses for insurance designations, reduced FTO rollover, removed company cars from the majority of field adjusters, reduced opportunities for catastrophe pay, eliminating positions to make employees reapply at lower salaries to keep their jobs, and not backfilling positions, exhausting current staff. It’s known that the company prefers internal hires, not just because they “trust the talent”, but because they don’t want to pay the competitive salaries that other companies are paying in the industry.

Viewing 268 - 270 of 10,112 Reviews

Glassdoor has 11,397 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.