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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

63% would recommend to a friend

(10,112 total reviews)
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Tim Sweeney

66% approve of CEO

60% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Great pay The best training program I have ever been through Constant support from management Employee surveys that actually make a difference PTO policy is borderline amazing. if you have the hours, you can basically clock out for the rest of the day, with zero notice, just by sending you manager a message on Teams

Cons

My cons are cons for me, but may not be for you.. The Incoming calls are relentless. I want to preface by saying that I was a very successful salesperson here. I reached number one in the company by my 3rd month selling (in all departments). I made plenty of money, and management loved me. But I am NOT BUILT for a call center environment. I hate talking to 60 people a day. There is a lunch break, and 30 mins worth of break you can take, but if you use too many breaks, it looks like you are call avoiding (which admittedly was exactly what I was doing) Seriously, you can make a lot of money here. If you can handle to the call center grind, and you're good at sales, this job is a no brainer

1.0
Jun 28, 2023

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

Some good people to work with

Cons

Executives are out of touch. They spend like drunken sailors on private flights, events, and productions to make themselves look good while having little vision beyond a few taglines. They try to tie everything to DEI and care very little about employees. Reorgs every few years but the same execs that lead us down the wrong road remain on top with a new “vision”

2.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent (not great) pay Granted autonomy and trust by direct management

Cons

Executive messaging under new CEO (Sweeney) has been a garbled mess so far. Employees are asks to rally behind goals that do little or nothing for the masses. Several embarrassing communication snafus already this year have led to a growing mistrust from the employees across departments. Also, as long as I've been employed, benefits are very expensive.

Viewing 277 - 279 of 10,112 Reviews

Glassdoor has 11,397 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.