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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      3.7

      63% would recommend to a friend

      (10,113 total reviews)
      avatar

      Tim Sweeney

      66% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      10K reviews
      1.0
      Jan 26, 2023

      Beware. Claims Department has a lot of work to do.

      Property field resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company vehicle; that's pretty much it. Pay and PTO are industry standard.

      Cons

      Micromanaged by an auto-scheduling claim assignment system. No regard for complexity and unpredictability of each day's work. The system is designed to be the perfect "juicer" of any smidge of open calendar space.

      1.0
      Nov 10, 2022

      Headquarters only cares about themselves

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Local management is great, really feel valued for the work you do.

      Cons

      To headquarters you are an expense that they are looking to downsize on. They will smile in your face, tell you how much they “value and appreciate you”, then turn around and see how they can get rid of you. Your pay, those benefits that they’re so “proud” to give to you… is an expense that is taking away from their bonuses. My advice, if you do choose to work for Liberty Mutual is to get your resume booster and get out before they get rid of you.

      avatar
      Liberty Mutual Insurance Response
      3y
      Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.
      Viewing 280 - 282 of 10,113 Reviews
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      ReviewsLiberty Mutual Insurance reviews

      Glassdoor has 11,398 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.