Lids reviews

3.3

53% would recommend to a friend

(1,418 total reviews)

Robert J. Dennis

62% approve of CEO

45% positive business outlook

Lids has an employee rating of 3.3 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lids employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Social environment, great discount at all Genesco companies.

Cons

Long hours, redundant paper work, low pay, no support from corporate level management, high turn over rate of assistant managers and sales associates because of low pay, overall a really lousy place to work at.

2.0
Aug 23, 2011

Run.

Recommend
CEO approval
Business Outlook

Pros

Give the opportunity to advance without any real qualifications. In the right store, you may flourish, but that assignment may change Turnover is terrible. That should tell them something. You get discount hats.

Cons

"It's retail" is no excuse. Store management is a tool for them to use and discard. Will transfer you anywhere, regardless of your ability to travel there. Mangers, assistants are constantly in the crosshairs, hourlies are safer but may find themselves managers by vacuum in a very short time. You may work excessive hours due to manloading. 70+ hours a week is not unheard of for a store manager, because the manager must cover hours that are provided by the budget. Every manager's experience is different, be careful where you go, you can go from a healthy environment with good store security to a total wasteland in one transfer, then it's your fault when things go awry. Many stores have no security system for product retention and store management is fired after 2 bad audits. You are often in positions where you must run embroidery, watch the door, and do Point of Purchase in parallel. Corporate sales support is incompetant, and unresponsive to the people in the channel. Corporate would rather sell 3 dollar embroidery on a 20 dollar embroidery than a 36 dollar hat without it.

4.0
Aug 22, 2011
Recommend
CEO approval
Business Outlook

Pros

-Gave me an opportunity to manage when I had little managing experience. -You are constantly aware of how your store is performing and generally have conference calls each week to help your performance or recognize good performance. -I learned great customer service skills and how to train and develop employees. -If you are a sports fan, the conversations with customers are very easy and fun.

Cons

-You manage a smaller store in most cases, so you aren't really supervising many people, which makes it difficult to staff. If someone quits, you have to train them and work the extra hours on top of the 45 hrs mandatory you are working. This is frustrating at times when it seems you have a lack of leverage in this case. -The compensation could have been better, but I think that is the case in most sales jobs. -When supervising over 70hrs of employees other than yourself, you do not receive overtime pay, which isn't great because you are working more hours during holiday.

Viewing 1396 - 1398 of 1,418 Reviews

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