LifeStance Health reviews

I worked at Lifestance for 6 yrs. It was actually okay from 2020-2023 but when they switched to AMD for an EHR and started hiring all of these people that had nothing to do with mental health as directors that is when it got really bad. I have a doctorate in social work and I was told by a director that I shouldn’t list my doctorate because only a doctorate in counseling or clinical is legit. When I first started we had to see 30-35 clients per week to maintain productivity standards. I had been burned out and my boss made me go thru some client’s notes on trivial matters and even when the client complained about showing ID and I wasn’t empathetic, the director tried to get me to still work with the client when I thought the relationship was too ruptured and she didn’t listen when I said I was burned out and was unempathetic. I never got promoted because of her since she started in management and made sure that I never got to be a clinical director. I was salaried when I was hired in 2020 but was retaliated against when my raise was delayed for 8 months and I went stop reminding them and they forced me to become fee for service and have no insurance benefits. You barely make much when you see 35+ clients more and not get paid for no shows or late clients. Oops this was pros wasn’t it. Well being able to mostly control my schedule was great and when I was salaried I could get paid for trainings even if I saw the appropriate member of clients per week, I loved that and through my colleagues’ help, I was able to become an EMDR consultant. I stayed because of low self esteem and after they treated me cruelly with me always having to ask for my raise and go through a barrage of interviews to get it every year, I had enough, I realize that I deserve better.

They are dwindling. Ability to design your own schedule and work from home used to be pros but have been taken away recently.