Only interested in getting those insurance dollars from clients
Pros
There are some wonderful people who still work for this organization. Many of the individual therapists and supervisors I worked with were truly lovely people who in secret agreed that this is not a great company that put the clients first.
Cons
This was my first job out of grad school, and I was very excited to learn more about therapy and being a therapist and doing the work. From day one, this organization was not prepared. I had been hired for almost 4 months at this point, and when I arrived on my first day they didn't have anything ready for me. By the time I left the organization 9 months later I still had never received business cards or a phone number (I used Google voice to give to my clients). It took them almost two months to have my own office set up, and they did not have my work laptop ready to go to even be trained on for my first week. I spent the first week on payroll literally doing nothing. They had promised me that there was a huge waiting list and they were ready to give us clients immediately. I had one client in my first month of work. Once things got moving, I would regularly have clients put on my calendar that were well outside of my scope of practice or with little to no description at all only to find that they are again well outside of my scope of practice. All of this was very frustrating to me, however also manageable. I was able to work around this and it was fine. Then they started just pulling clients off my case load without telling me. I had to investigate with the admins to figure out what was going on. Turns out, the intake department was regularly putting clients on my case load with insurances I didn't accept. Instead of telling me, allowing me to have termination sessions with the clients and helping them find meaningful referrals, the intake department called the client to let them know that they would be transferred to a different therapist. I was furious. Thankfully the client was not suicidal or working through some significant trauma, however I made it abundantly clear that this was not ok. Then it happened again. And again. And again. The last two times it happened I was able to catch it before they reached out to the clients, and I was able to force them to pay for termination sessions. This was the last straw for me. I would hear regular stories from other providers there who were quitting or had quit of unethical behavior in terms of medication management and treatment of clients. Everyday I walked into work it felt like I was walking onto a sinking ship. This place is 100% a lawsuit waiting to happen, and it's all because the values of this company boils down to making money. All company wide communications were centered around taking on more clients and giving incentives to do so. I can honestly say I have never worked for a more unethical or greedy organization, and I've worked for a bank! Also to top it all off, you will definitely NOT get paid to the levels they advertise. They told me I would make $50 - $70 a year. I was making closer to $40. You have to be seeing 30+ clients a week to see that kind of money. That is also the unspoken expectation.
