LifeStance Health reviews

3.2

48% would recommend to a friend

(1,122 total reviews)
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David Bourdon

49% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Aug 24, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros that I can think of

Cons

Their hiring process is unethical. You are told that you get a 5k bonus and are misled into thinking that you do not have to pay it back. Afterwards, they send you their contract where it says in miniscule writing that if you don't stay employed there for 3 years! that you have to give a significant portion of the 5k bonus back to them. And since they led you to believe otherwise, you make the mistake of not reading the contract with a fine tooth comb and a good pair of reading glasses/binoculars. They promise so much, but do not deliver. At my time at this company, I wound up making around one-third of what I had been making at my previous job, and hardly made anything the 1st month (if it weren't for the 5k bonus) even though they promise to fill your schedule up with clients, which they didn't. I was led to believe that the insurance companies would pay me more per client than they did. And I was only assigned a few insurance companies that limited the clients that could be put on my schedule. You have to wait 3 months to start the job, since the company said that they were going to submit my credentials to the insurance companies in order to get the maximum amount of clients. That didn't even happen, so I'm not sure what the 3 months wait was for. And if you dont make a minimum amount of salary each month (they pay you via monthly), they will ramp it up. Say, you only get 1k for this month, they will say everyone should get, say 2k a month, so they will add 1k to that salary. But, you have to pay this back to them. So, it's like they're not giving you enough clients or enough eligible insurance of the clients, and you're making miniscule salary, so they realize this and give you extra salary, but it has to be paid back. So, they didnt deliver all that they promised, but they now have you owing them a lot of money , and having you locked into a 3 year contract with them without knowing this, or how horrible and unethical this job experience working for them will be! Do yourself a favor, and run for the hills!!! It's a shame that this compamy is a mental health organization and is so ruthless and immoral in their dealings with their future/current employees.

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LifeStance Health Response
2y
Thank you for your feedback and for being so transparent. We are dedicated to providing competitive and appropriate compensation for our employees. If you have any questions or want to discuss your feedback in detail, please reach out to globalrecruiting@lifestance.com. Thank you.
1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Support staff tries to help and are genuinely kind and patient advocates

Cons

Administration is inept, be careful that what they say and what you get in writing is often different. Focus in on corporate and now is an IPO- I am sure stockholders. Most unethical environment I have ever been in

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LifeStance Health Response
3y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com.
1.0
Feb 7, 2023

Debt for working

Recommend
CEO approval
Business Outlook

Pros

There are NO pros to working at this company.

Cons

Everything about this company is a Con. The company doesn’t have a moral compass and lies from interview to departure from organization.

avatar
LifeStance Health Response
3y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is inviting environments for all and welcome feedback about how to do that. If you are open to discussing your feedback further, please reach out directly to globalrecruiting@lifestance.com.
Viewing 31 - 33 of 1,122 Reviews

Glassdoor has 1,154 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.