LifeStance Health reviews

3.2

48% would recommend to a friend

(1,120 total reviews)
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David Bourdon

49% approve of CEO

50% positive business outlook

LifeStance Health has an employee rating of 3.2 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LifeStance Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Aug 16, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working for LifeStance.

Cons

Run far, far away from LifeStance Health. The group practice I worked for was acquired by LifeStance, and within the first month after the transition, it was clear that LifeStance was a disaster. There were discrepancies on every paycheck and I had to waste hours each pay period arguing with HR about my incorrect pay. Clients were not informed that their insurance was now out of network and were surprise balance billed for thoursands of dollars (none of which was passed on to the therapists), which led many of my longterm clients to drop out of therapy. Operations behind the scenes were a confused muddle, with each person in management passing the buck onto someone else and no problems ever getting resolved. LifeStance is now being investigated by the WA attorney general due to client complaints of illegal billing practices, and they are being investigated nationally for violating federal securities laws. LifeStance is a shady operation trying to make as much money as possible through any means possible by profiting off vulnerable patients seeking mental health care, and short-changing the mental health professionals who treat them. Don't touch them with a 1,000 foot pole.

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LifeStance Health Response
3y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We understand that merging companies with different cultures, systems, and ways of doing things can be challenging. As LifeStance Health continues to expand, we are devoted to hearing from our employees and incorporating their feedback on our path of learning.
1.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

CONS:LifeStance staff will make promises they do not intend to keep. They promise immediate caseloads of 35 clients a week from their large waitlist. At best, most clinicians are only receiving 10-15 clients in the first 2-3 months. They have multiple excuses but none hold water. They are deceptive, based on a fraudulent and unethical plan to focus on billing with clinicians just being a side hustle.

Cons

See above, a big scam

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LifeStance Health Response
2y
Thank you for taking the time to leave a review. We are sorry to hear about your experience while working with LifeStance. We want to continue to foster a workplace that is an inviting environment for all and welcome feedback about how to do that. If you are open to discussing further, please reach out directly to globalrecruiting@lifestance.com.
1.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work Coworkers are great

Cons

Deceitful marketing Scheduling follows a sales moto Lying to patients is actively advised Upper management has no background in Healthcare Turning patients away with insurances the company is contracted with Abysmal interdepartmental communication Billing and insurance verification errors New employees hired at higher rate than employees who've been with the company got years Conscious violation of labor laws both federal and state specific

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LifeStance Health Response
2y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
Viewing 19 - 21 of 1,120 Reviews

Glassdoor has 1,152 LifeStance Health reviews submitted anonymously by LifeStance Health employees. Read employee reviews and ratings on Glassdoor to decide if LifeStance Health is right for you.