The executive staff is completely out of touch and self-absorbed. Their heads are stuck in the sand about the terrible culture. Managers put themselves above their workers and micro-manage and take credit for employees work.
The service center location is better because it is the operation people and they aren't as bad. The LEB downtown has a terrible culture. Financial Services and Customer Services are terrible divisions to work for. The egos with the execs and managers at the LEB are inflated. Half the employees spend little or no time working and management doesn't do anything about them and says that other employees should use peer pressure to fix the problem instead of them having to manage. The employees that do take pride in their job, for whatever reason, are usually micro-managed to the point that they stop caring. Don't take any complaints to HR or the ethics committee, they don't care and won't help.
