Lionbridge reviews

3.5

62% would recommend to a friend

(2,706 total reviews)
avatar

Sebastian Bretschneider

Not enough data to show CEO approval

56% positive business outlook

Lionbridge has an employee rating of 3.5 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lionbridge employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Great local management. The work is cool and the company as a whole is trying hard to take care of the employees.

Cons

Pay is low but dictated by stingy customers. The worst HR department I have ever worked with. Sit in their ivory tower and shove edict after edict with no idea what the business is. These HR women (only women) try to run the company and are absolutely clueless. Often times the threat of escalating to the "highest" level HR is supposed to put the fear of god in everyone and this threat is used all of the time. I thought HR was supposed to help protect everyone. What a joke! Just horrible HR at Lionbridge. Will miss my managers and peers...not HR.

2.0
Jun 23, 2015

Would not recommend

Recommend
CEO approval
Business Outlook

Pros

Do work at home, minimal human contact. It's something to do and you get paid fairly for it.

Cons

Slow communication. Poor handling of technical issues. Scripted responses from clueless people are typical. Took 2 months to work on a technical issue that prevented me from getting consistent work. They were unable to solve it. Guidelines and task rating are relatively arbitrary and subjective, and it is impossible to have a 100% quality score due to this, yet they expect a minimum score of 85%. You use a sliding scale to rate tasks. To give you an idea of how subjective the work is, they will disqualify many tasks because so many raters disagreed about its rating. Despite this, they are fixed in their ways about how a task should be rated if they decide on it, and will not budge from solid arguments against them. Sometimes there will be no work available for you for periods of hours, days, even weeks, but especially during holidays (which is understandable).. For some reason, even though I live in the eastern US, I worked with several people from Ireland, including the webinar maker, which meant I had to adjust my schedule to Irish time. This also contributed to the delayed communication to some extent. I left the company after 41/2 years of service because they could not fix a technical issue.

4.0
Jun 23, 2015

Work Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to learn lot of Things

Cons

compensation is not at par with the market

Viewing 2341 - 2343 of 2,706 Reviews

Glassdoor has 4,298 Lionbridge reviews submitted anonymously by Lionbridge employees. Read employee reviews and ratings on Glassdoor to decide if Lionbridge is right for you.