employer cover photo
employer logo
employer logo

Logix Fiber Networks

Is this your company?

Logix Fiber Networks reviews

3.0

48% would recommend to a friend

(109 total reviews)

Craig Collins

85% approve of CEO

40% positive business outlook

Logix Fiber Networks has an employee rating of 3.0 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Logix Fiber Networks employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

109 reviews
2.0
May 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Good commission structure. Somewhat your empowered to own your own business but its turning into micromanagement now. Depending who your manager is, you can be successful. Despire the other reviews, there are some good caring managers that are geniuine that they want you to succeed. The products that they selling are decent at best. The role of this company is a follower role and they pick up the cookie crumbs of the bigger companies such as tw telecom, AT&T, Level 3. But they're too slow of a follower to keep up with the technology. They take care of their customers. Good customer service oriented company just not a good sales company to work for. A debt free company. Not a very high churn on customers but it looks like it's trending that way. A good entry level in the telecom and outsides sales industry.

Cons

Very very shady sales leaders in this company. Poor management structure and has no advancement. If your trying to advance in the future, this isn't the company to go to. If your trying to be a sales person forever and that is your career goal, by means go to this company. Management pick and chose who the favorites are and give them the leads and prices. Very hard for a rookie but if you can get through here, you can advance to a lot of good telecom companies out there. It's hard to sell products simply because nobody out there knows this companies name. They've been around for awhile but it's still hard to sell this company when all the support groups (customer service, sales support) now are discombobulated. This company lacks vision and can lack integrity. "Do what you need to do to get the deal done" If you work for one of the bigger telecom companies out there, they would think nothing of Logix Communications as they are just a tiny spec of a company. VERY HUNGRY company and will do all cost to cut your commission down. They will justify to cut your commission on special pricings that you request or expedited services. When you request a special price or service, it can take up to 2 weeks up to a month and by that time your customer has already gone to a competitor. Highest employee churn in the industry.

1.0
Apr 9, 2013
Recommend
CEO approval
Business Outlook

Pros

f you are young, good looking and went party during training you will get all the leads and will do great.

Cons

If you are older (wiser) don't waist your time. Run. Base is $30 K year. No expenses paid. You will spend more on gas, cell, etc than your actual check. There's no advancement. They have a sales manager, a VP of sales and the CEO.

3.0
May 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The support for the customers you sell is fantastic and the services you sell are reliable. The focus of the company is making sure the customer experience is the best that it cam be. All employees are empowered to make decisions and suggestions that are customer focused. If you like a challenge and want to learn if you can make it in outside sales, Logix will provide you with the opportunity to make money while you figure that out. The senior sales people are understanding and are willing to help out the newer reps. Recent changes in sales managemt were welcome changes that addressed key issues.

Cons

Sales approach is old-school pound the streets mentality. Lack of sales productivity is always blamed on a lack of phone calls, cold calls or appointments. While activity is important, it does not explain why only 10% of the company sales team is able to make their sales quota. The training is over-rated by management and most new reps are left to hope that a senior rep takes pitty on them and helps show them the ropes. Many sucessful reps end up leaving for greener pastures. Make sure you know all the rules of the comp plan. The finance department has a reputation of being very difficult to deal with when there are compensation issues and short of going to arbitration, there are no appeals. Sales quota is based on a points system, not on revenue. The points are arbitrary and do not equate to dollars sold.

Viewing 100 - 102 of 109 Reviews

Glassdoor has 112 Logix Fiber Networks reviews submitted anonymously by Logix Fiber Networks employees. Read employee reviews and ratings on Glassdoor to decide if Logix Fiber Networks is right for you.