Loyal Source reviews

3.0

49% would recommend to a friend

(397 total reviews)

Brian Moore

44% approve of CEO

49% positive business outlook

Loyal Source has an employee rating of 3.0 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

397 reviews
1.0
Sep 25, 2017

Recruitment Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros.

Cons

One of the worst companies to work for. Was in the main office in Orlando, FL, and no one there cares about the people they employ. They're solely in it for the commission. Setting people up with terrible jobs, with horrible benefits and offensive pay and don't care whatsoever. Stay farrrrr away from this place!!

1.0
Mar 21, 2026

Do not work for Loyal Source

Recommend
CEO approval
Business Outlook

Pros

They have remote and hybrid jobs. Most of the employees are very competent and supportive of each other.

Cons

This is a terrible company. They treat psychologists like children and consider us a disposable commodity.. the turnover in psychologists is about 40% over a 6 month period. The "incentive system" is a joke. The initial training is terrible. Mgt. changes rules and procedures almost weekly. They refuse to provide a phone number for HR. Management style is authoritarian "Mt way or the highway". They discourage any complaints. They discourage us from talking to each other outside of the company channels where they can monitor what is said. Many of us do not trust what mgt says because their actions don't match their words and they are punitive toward any criticism. They hand down edicts without any awareness of the effects on those that actually do the work. PTO and leave policies are very restrictive. Many of us have to work way more than 40 hours/ week just to keep up. The base pay is terrible and there is pressure to do more without more money. The ads and recruiters lie about the pay and benefits and I dont know if that is intentional or not. You can only contact HR by email and it takes days to get a response. Managers term is "I'll look into that and get back to you" but they never do so. Get the picture? Don't belie fee what they tell you and don't work here. Oh and BTW, the positive reviews here are most likely written by corporate staff to counteract honest reviews like this.

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Loyal Source Response
2mo
Thank you for sharing your honest feedback. We recognize that workplace experiences may vary and appreciate the opportunity to understand different perspectives. As a regulated organization, certain operational expectations, clinical programs, and internal processes evolve over time to remain compliant and effective. These changes reflect our commitment to refining policies and procedures, and we strive to communicate updates as clearly and proactively as possible. We value authentic feedback and do not condone unauthentic reviews, nor do we discourage employees from raising concerns or impose consequences for doing so. Feedback such as this is shared with leadership and reviewed to support continuous improvement. We thank you again your review.
1.0
Oct 6, 2025

DONT DO IT

Recommend
CEO approval
Business Outlook

Pros

"Flexible" work week hybrid model

Cons

Micromanaging regardless of a perceived "flexible" work environment. Will check your computer activity or threaten to do so. Leadership had very little education and expertise in my area of work, but did not want to listen/make changes that are industry standard. If you like working in a FRAT house you will like it here. "work-life balance" is the idea that everyone is "family" and by having a keg in the lunch room. They pay their contract labor PENNIES! Very little professionalism. If you like taking orders like you're in the military, you'll like it here.

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Loyal Source Response
7mo
We appreciate your feedback. We regret to hear your experience didn't reflect the flexible and collaborative environment we strive to create. Loyal Source recognizes how essential trust, transparency, and informed leadership are to a healthy work environment. While we understand your concerns around compensation and management, we stand by our mission to make a meaningful impact through service-driven work. Our efforts to give back are central to who we are, and we remain focused on creating a workplace that reflect those values. Your feedback has been heard, and we're taking steps to address these concerns and enhance the experience for our teams. Thank you for your contributions you made during your time with us.
Viewing 49 - 51 of 397 Reviews

Glassdoor has 520 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.