Lucidworks reviews

3.6

69% would recommend to a friend

(137 total reviews)

Michael Sinoway

79% approve of CEO

65% positive business outlook

Lucidworks has an employee rating of 3.6 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lucidworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
2.0
Mar 16, 2023

Not Terrible, Not Great

Recommend
CEO approval
Business Outlook

Pros

-The ability to work remotely is the best part of this company. -The technology, like the Okta dashboard, google suite, & slack make for a smooth digital connection with colleagues. -The benefits (medical, dental...) are also great. No out of pocket withdraws from your check for folks on an individual plan. It's company paid! -We get the First Friday of every month off, which is great! -Generous PTO and holidays off -There's annual bonus structure in place, even for salaried people

Cons

-Still has a start up mentality, even though it's been in business since 2007. This often leads to mediocracy, and keeps the company from reaching new heights. -The new CEO seems very techy and lacks emotional intelligence. Doesn't have a good ability to connect with people (at least virtually). I'm sure this isn't intentional. It would just be nice to have a more laid back leader who still gets the job done, and is actually inspirational. -Micro-managing middle managers. This isn't every manager obviously, but because the company is so small ( 250 or so) it's easy for even high level leaders to have their hands in pots of lower level folks who can easily handle the job, project, or decision. -Little strategic direction or vision. If it exists, it's not being communicated very well. Limited outlook, forecasting, and vision from the c-suite. Most of the 'All-Employee' meetings are very techy, speak over my head and aren't in plain terms most folks can understand. The meetings are very customer/client focused, even though there are so many departments that don't touch that world. No real highlights on what the other teams (other than HR) like Marketing, Communications, IT...etc are working on that we may be interested in. -No real diversity in the C-suite, and very little in middle management -No True culture to speak of. Maybe it's because it's remote, but I don't feel a common thread that binds us all together. -When traveling for work, you have to pay out of pocket and THEN be reimbursed later. There is no corporate card for those traveling. I've never seen that in any company I've worked in. Even if the leader had one company card to put everyone's travel on, that would be better so no one has to pay out of pocket for a mandatory trip for work that includes (hotel, gas, food, and possibly a rental car)...regardless of how fast the reimbursement is after you return from the trip.

1.0
Sep 23, 2022

The growth is over at this company

Recommend
CEO approval
Business Outlook

Pros

Culture used to be great , but that is no longer the case.

Cons

10% workforce reduction, CEO leaves, all the founders of the company are gone Lots of issues with the product and customer satisfaction is at an all time low.

2.0
Sep 15, 2022

Not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid customers Team Effort Mentality Decent benefits and pay Amazing diversity and inclusion focus

Cons

Constant change in direction Confusing roadmap and lack of execution People come and go constantly Lack of career advancement Messy organizational structure Key objectives change frequently

Viewing 28 - 30 of 137 Reviews

Glassdoor has 147 Lucidworks reviews submitted anonymously by Lucidworks employees. Read employee reviews and ratings on Glassdoor to decide if Lucidworks is right for you.