Lucidworks reviews

3.6

69% would recommend to a friend

(137 total reviews)

Michael Sinoway

79% approve of CEO

65% positive business outlook

Lucidworks has an employee rating of 3.6 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lucidworks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
5.0
Apr 9, 2020

Committed to sustainable growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open executive team committed to expanding the capabilities and reach of the Fusion platform. There's definitely some bumps in the road as there are at any company this size, but there's honesty in confronting them and making the changes necessary to address them. Ultimately this company is committed to delivering successful customer outcomes.

Cons

There are still a lot of people building the airplane while it's flying so you come across some process breakdowns and tooling confusion amongst employees.

5.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Lucidworks was a wonderful place to work for a number of years, and I always felt supported when I had issues to raise. I was lucky enough to be part of various stages of the company's growth, and I had the opportunity to work on a few different teams within the company. I found that the best thing about Lucidworks was that, if you did your job well and kept communication open with management, you would receive the help you needed. The company culture was open, casual and friendly, without too much in the way of political infighting. There were a number of company sponsored events for employees to unwind, and the teams I worked on always made a point to host dinners or other post work activities in order to foster inclusion and camaraderie. The new office downtown is absolutely marvelous, and the executive team members, in particular the COO, CPO and CEO, were always available to chat and all were receptive to requests for guidance, clarity and assistance. The level of capability that the executive team exhibited was confidence inspiring, and the trajectory and growth of the company was, to me at least, never in doubt. The recent acquisition of Cirrus10 lends credence to this assertion, as the expansion of focus to include e-commerce demonstrates the company's commitments to progress and strengthening of their capabilities. All in all, my time there provided me with a number of opportunities for growth, both professionally and personally, and I am grateful to the company for everything they did to make my time memorable and enjoyable.

Cons

Some of the Sales team management need to understand that, in 2020, a different working style is necessary for success. The reliance on a few specific individuals who are toxic and who foment frustration at every turn, and who disregard anyone's needs but their own serves only to hinder the company, and does not lead to satisfaction within the team, nor does it lead to satisfaction from other teams forced to consistently deal with such poor behavior.

1.0
Aug 23, 2021

Will burn you out quick

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits are good. Pay is competitive

Cons

They offer the first Friday off each month in addition to regular PTO in recruiting. Never took one off due to work load. Thought that was a little misleading. Don’t respect time zone differences Processes always changing. That is what it is No opportunity for mentorship

Viewing 31 - 33 of 137 Reviews

Glassdoor has 147 Lucidworks reviews submitted anonymously by Lucidworks employees. Read employee reviews and ratings on Glassdoor to decide if Lucidworks is right for you.