Lumen reviews

3.4

56% would recommend to a friend

(7,799 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Nov 20, 2024

Dare To Leave

Recommend
CEO approval
Business Outlook

Pros

ERG - Employee Resource Groups, Diversity, Growth potential and a work family is possible.

Cons

Hypothetical. So many great trainings and meetings while still retaining the real threats to the company. You get beat on to move two steps forward, while the company decides to move certain departments back. Go, Fight, Win, Hey!!! Then you wake up next morning 8 years behind your competitors and internal rivals. Yay!

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Lumen Response
1y
Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has many initiatives regarding transformation and bringing self up to today's more modern, more automated way of doing business.

Cons

As the company goes through transformation to bring itself up to speed with today's technologies, they have to make decisions such as letting people go which makes for some degree of disruption.

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Lumen Response
1y
Thank you for sharing your feedback with us. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
4.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I Loved that I had clear expectations and deliveries of my role. I loved that I was trusted to complete my work and wasn't micro managed.

Cons

Lumen outsourced my role to India

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Lumen Response
1y
Thank you for leaving a thoughtful review about your time at Lumen. We're glad to hear that you had an overall positive experience at Lumen. We wish you all the best as you continue on with your career.
Viewing 484 - 486 of 7,799 Reviews

Glassdoor has 8,448 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.