Lumen reviews

3.4

56% would recommend to a friend

(7,800 total reviews)
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Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I Loved that I had clear expectations and deliveries of my role. I loved that I was trusted to complete my work and wasn't micro managed.

Cons

Lumen outsourced my role to India

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Lumen Response
1y
Thank you for leaving a thoughtful review about your time at Lumen. We're glad to hear that you had an overall positive experience at Lumen. We wish you all the best as you continue on with your career.
3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and good people to work with.

Cons

Constantly pushing DEI initiatives over growing all employees and massive leadership change. All leadership new from CEO to VP’s

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Lumen Response
1y
Thank you for sharing your feedback with us. We're happy to know that you valued the work benefits and work culture. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best with the next step in your career!
3.0
Nov 18, 2024

Jobs okay

Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, learn a lot about telecom.

Cons

doesn't pay enough, a lot of work is placed on you with no expected bump in compensation.

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Lumen Response
1y
Thank you for taking the time to write a review. We appreciate your feedback. Lumen is taking a proactive approach to pay equity and regularly conducts market reviews to ensure Lumen's pay is market competitive, positioning us at the forefront of compensation best practices. Thank you for all that you do at Lumen.
Viewing 487 - 489 of 7,800 Reviews

Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.