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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      56% would recommend to a friend

      (7,800 total reviews)
      avatar

      Kate Johnson

      68% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      5.0
      Nov 6, 2024

      Decent place to start with

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A relaxed work environment with great co-workers. Very flexible work-life balance.

      Cons

      -Layoffs. -Boring projects especially the work flow teams.

      avatar
      Lumen Response
      1y
      Thank you for being open with us. We're happy to know that you valued the work environment and work culture. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions. We wish you all the best as you continue on with your career.
      2.0
      Nov 6, 2024

      Change of opinion from previous review.

      Lead operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hiring process moved rather quickly

      Cons

      Laid me off earlier this year after 8 months. Now I see an open rec for the same position on Linkedin

      avatar
      Lumen Response
      1y
      Thank you for taking the time to write a review. Unfortunately, at times, restructuring, reorganizations, or realignment to business realities is needed to drive our continued transformation and company growth. These decisions are difficult and not something we take lightly. Lumen understands the impacts these events have on our employees and provides support and guidance through the challenging transitions.
      3.0
      Nov 6, 2024

      Network Focus Company

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very driven in getting ahead thru network investment

      Cons

      Let down other parts of the business apart from network centric core.

      avatar
      Lumen Response
      1y
      Thank you for sharing your feedback with us. We want to hear from people like you to learn how we can do better. We wish you all the best with the next step in your career.
      Viewing 508 - 510 of 7,800 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,449 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.