Lumen reviews

3.4

57% would recommend to a friend

(7,788 total reviews)
avatar

Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Work life balance, compensation, travel opportunities to the USA, work timings, onshore-offshore model gives good exposure (This pertains to Centruylink India only)

Cons

Rigid management, "Clean Room" restrictions, Projects not very technically challenging, work culture - can feel the prescence of a hierarchy (This pertains to Centruylink India only)

1.0
Jul 25, 2012

Untruthful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company when was qwest

Cons

Closed call center that was top in sales and lowest cost per center to run. Gave management the shaft on seperation package without notice went from 1month per year of service to 1get week. Centurylink bought qwest who treated employees well to a company that does not live up to core values. Cloaed center solely because heavy union in center.

4.0
Jul 24, 2012

Best job I ever had. Great salary and benefits.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High pay. Great benefits. Lots of vacation time. You can leave the job at work. Great 401k .

Cons

No hope of movement or advancement. High Stress job from management and customers. Landlines are going the way of the typewriter. Nothing improved after the merger.

Viewing 7510 - 7512 of 7,788 Reviews

Glassdoor has 8,438 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.