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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,787 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Jul 22, 2012

      Runaway bus and nobody is at the wheel

      Lead analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people are still left.

      Cons

      The company is running on auto-pilot. Executives at the VP level and above are completely clueless. Everyone that knew what they were doing were fired. CenturyLink bought Qwest, then fired many employees to make room for the Saavis acquisition. Now you have a company with huge assets and nobody left that knows what they're doing. The good employees that were left over have now left this sinking ship to work at good companies. Closing positions across the US and then opening the same position in Monroe, LA. The atmosphere is one of complete chaos with salary cuts and layoffs on the horizon.

      3.0
      Jul 22, 2012

      Good place to work but could be better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fortune 500 company, 3rd Largest Telecommunications Company in the United States - Senior Leadership has positioned the company for future growth through acquistions

      Cons

      - Benefits have risen considerably over past couple of years - Pay seems to be below industry standard - Most jobs are being transported down the HQ in Monroe, LA. This place is not a good location, facility is nice but the CTL HQ is the ONLY thing going for the area. - Current promotions are now capped. If you are in a job making 50k a year and get a Director level job they are not paying director level money instead only giving a 10% increase overall

      Viewing 7513 - 7515 of 7,787 Reviews
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      Glassdoor has 8,437 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.