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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,782 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      Aug 10, 2011

      No trust in Executive Leadership; most employees have never recovered from salary cuts

      Facilities coordinator/project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If your current Management strean supports you, you could have a great work/life balance. Benefits aren't the worst around. Good people within the company trying to make the company better with great ideas.

      Cons

      Management doesn't share information so you could be left in the dark about a major decision for 2-3 months at a time. Salary cuts during EMBARQ acquisition deos not sit well with legacy EMBARQ associates. Too many acquisitions at one time. Aquisition of Qwest has begun and integration from EMBARQ aquisition is not 50% complete yet. The culture is not one of autonomy.

      4.0
      Aug 4, 2011

      Met a lot of great people over the years!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and pay were great! Worked with a lot of great people over the years!

      Cons

      No advancement opportunity unless willing to move out of area.

      3.0
      Aug 4, 2011

      It was an interesting experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was working in a tech support capacity so the job was pretty easy. I supported their ProDSL product so it was fun to work with small and medium sized businesses. Though they have long since discontinued the product. The people I worked with were great as well.

      Cons

      Many management decisions seemed to lack common sense. Qwest was constantly changing workflow policies which meant constantly learning new policies.

      Viewing 7630 - 7632 of 7,782 Reviews
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      Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.