Lumen reviews

3.4

58% would recommend to a friend

(7,766 total reviews)
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Kate Johnson

71% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
4.0
May 24, 2010

Good benefits and laid back environment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture varies from state to state from my understanding, but my region is laid back Vacation starts at four weeks, which is hard to beat. There are very smart individuals working with you, so you will find no shortage of brains to pick. Management to a certain level has a general concern for their employees and you have a feeling of working together rather than for or against.

Cons

The training at Qwest is virtually non existent. Learn as you go as it is with many other places, but this places an emphasis on luck in terms of your career progression. When you start, and what group you land in has a hand in how your tenure goes.

4.0
May 23, 2010

To work at Qwest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to make $250,000 to $300,000 relatively easily.

Cons

Out of region market, internal operations preventative to sales, unwillingness to think outside of the box with regard to getting potential customers what they need. Internal process slow, redundant, and archaic.

3.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

- highly flexible - effectively supports telecommuting - opportunities to define own projects - lots of opportunities to fix what's broken

Cons

- happy to take advantage of employees who let them - everything is a "priority" - inefficient - communication from senior management is a lot of hot-air and spin and not genuine - constant high level reorgs

Viewing 7735 - 7737 of 7,766 Reviews

Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.