Lumen reviews

3.4

57% would recommend to a friend

(7,785 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jun 5, 2019

no raises even for cost of living

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

annual bonuses (not guaranteed), good PTO, friendly co-workers

Cons

no raises, even for cost of living. Negotiate for a very high salary that you will be happy with for a few years before accepting a position. All work starts at a contract through CHC, which may make it more difficult to negotiate the higher wage.

2.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are very good.

Cons

My department manager joined in on the gossip and backstabbing that occurred. If he didnt like you, he didnt tell you all the different codes you can use for time sheet purposes and many times I would miss out on pay opportunities. Made work life absolutely miserable

3.0
May 20, 2019

Customer service

Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible schedule, good people

Cons

Management needs to take time and listen to there employees

Viewing 175 - 177 of 7,785 Reviews

Glassdoor has 8,435 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.