Does Lumistry pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumistry employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lumistry. This rating has decreased by 27% over the last 12 months.

How satisfied are employees working at Lumistry?

48% of Lumistry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumistry 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lumistry?

Account Executive (6) , Pharmacist (6) , Sales (3) , Customer Service Specialist (2) , Customer Success Specialist (2) , Customer Support (2) , Implementation Specialist (2) , Manager (2) , Marketing Specialist (2) , Membership Executive (2) , Software Engineer (2)

What are the pros of working at Lumistry according to real employee reviews?

"The people are amazing" ((in 10 reviews)); "4) Benefits are great!! (but I had to knock off a couple stars for compensation because they change the metrics for it a bunch)" ((in 10 reviews)); "Unlimited PTO in hybrid workplaces" ((in 6 reviews)); "the people on the phones working are great coworkers." ((in 5 reviews)); "I work out of the beautiful office off 38th and Lamar in Austin, which adds to the experience." ((in 5 reviews))

What are the cons of working at Lumistry according to real employee reviews?

"Clueless new leadership" ((in 9 reviews)); "Pay is also not market value no matter what people ops says" ((in 3 reviews)); "CEO and CRO are ripping apart the system that did work and hiring more salespeople without understanding we do not have enough pharmacies to call as it is now." ((in 3 reviews)); "Another round of layoffs 2 weeks before Thanksgiving + rumors of another in the next year" ((in 3 reviews)); "Management is approachable but some areas of top" ((in 3 reviews))

What are employees saying about Lumistry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumistry layoffs and their outlook for job security at Lumistry in 2026.

Lumistry reviews

3.1

48% would recommend to a friend

(97 total reviews)

Timothy Gill

Not enough data to show CEO approval

46% positive business outlook

Ratings by demographic groups

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Lumistry has an employee rating of 3.1 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumistry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews

2.0

Nov 18, 2020

What happened

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great comp structure if you are self proficient

Cons

Never in my entire life have I witnessed someone to be as incompetent at their job as our new CRO. She not only is terrible at sales leadership but has 0 emotional intellgence too. They need to cut their loses and fire her yesterday.

1.0

Oct 28, 2020

BEWARE

Customer support

Recommend

CEO approval

Business Outlook

Pros

They all went out the window when the new CEO walked in.

Cons

CEO is horrible. He has no idea what he is doing and brought on the worst CRO possible! Sales are tanking and the workplace is a very tense and hostile environment.

4.0

Apr 21, 2019

Great culture and people, but you can tell what the company prioritizes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work culture is great and I really enjoy coming to work (most days). There are always snacks, but the free Orangetheory and yoga are probably my favorites! Very laidback atmosphere so I feel like it's easier to focus on the quality of my work.

Cons

It's very obvious that they are mainly focused on engineering and sales, while other teams continue to be understaffed. We are growing rapidly as a whole, but it's impossible to keep up without hiring new people on all teams.

Viewing 28 - 30 of 97 Reviews

Jobs at Lumistry

Associate Technical Support Specialist

Boiling Springs, Spartanburg, SC

Lumistry

Lumistry reviews

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Reviews by job title

What happened

BEWARE

Great culture and people, but you can tell what the company prioritizes

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