Does Lumistry pay their employees well?

According to anonymously submitted Glassdoor reviews, Lumistry employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Lumistry. This rating has decreased by 27% over the last 12 months.

How satisfied are employees working at Lumistry?

48% of Lumistry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lumistry 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Lumistry?

Account Executive (6) , Pharmacist (6) , Sales (3) , Customer Service Specialist (2) , Customer Success Specialist (2) , Customer Support (2) , Implementation Specialist (2) , Manager (2) , Marketing Specialist (2) , Membership Executive (2) , Software Engineer (2)

What are the pros of working at Lumistry according to real employee reviews?

"The people are amazing" ((in 10 reviews)); "4) Benefits are great!! (but I had to knock off a couple stars for compensation because they change the metrics for it a bunch)" ((in 10 reviews)); "Unlimited PTO in hybrid workplaces" ((in 6 reviews)); "the people on the phones working are great coworkers." ((in 5 reviews)); "I work out of the beautiful office off 38th and Lamar in Austin, which adds to the experience." ((in 5 reviews))

What are the cons of working at Lumistry according to real employee reviews?

"Clueless new leadership" ((in 9 reviews)); "Pay is also not market value no matter what people ops says" ((in 3 reviews)); "CEO and CRO are ripping apart the system that did work and hiring more salespeople without understanding we do not have enough pharmacies to call as it is now." ((in 3 reviews)); "Another round of layoffs 2 weeks before Thanksgiving + rumors of another in the next year" ((in 3 reviews)); "Management is approachable but some areas of top" ((in 3 reviews))

What are employees saying about Lumistry layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lumistry layoffs and their outlook for job security at Lumistry in 2026.

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Lumistry

Lumistry reviews

3.1

48% would recommend to a friend

(97 total reviews)

Timothy Gill

Not enough data to show CEO approval

46% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.1

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

Lumistry has an employee rating of 3.1 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumistry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

97 reviews

2.0

Jul 22, 2024

Highly toxic work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a job that did pay some money

Cons

- clueless management - management used manipulation techniques constantly on employees - low pay - decision makers are too old to understand the tech - lots of gas lighting - they’re in the hole financially - bad reputation in industry - 4 CEOs in 3 years - high turn over - using waterfall (like I said they’re old)

Lumistry Response

Thank you for your feedback. We value all input as it helps us improve our organization. We're sorry to hear about your negative experience. We will have to respectfully disagree with you as we have so many exciting things happening right now with our company: multiple rounds of M&A activity, new product launch, rebrand of the company, creating new roles, and our turnover is averaging 3% per quarter (currently on track for 12% for 2024 - the average US turnover is at 17% annually). Our CEO has been with us almost 4 years and is leading and driving our mission to Help Pharmacies Help People. We are excited about our bright future and the mission of our Company. Thanks again for the review.

4.0

Jul 15, 2021

Looking Up

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Benefits are market, lots of opportunity to make your mark on the products, very supportive management team.

Cons

Some division between departments. New executive team has shaken up the business, I think it's for the better, but it's painful as we go through the changes. As usual, executives treat engineers as an afterthought. Not a clear picture on career progression, you definitely have to create a goal for yourself and make it known to everyone that you want to move up or move around.

2.0

Oct 20, 2020

Was great, falling apart with bad leadership

Sales

Recommend

CEO approval

Business Outlook

Pros

the people on the phones working are great coworkers. The service is good and does what it says it does mostly besides a few breaks. Some people truly care

Cons

New cro and leadership is tanking the company. Sales are down, attitudes are low, and its becoming toxic. Really hard to recommend this anymore

Viewing 19 - 21 of 97 Reviews

Jobs at Lumistry

Associate Technical Support Specialist

Boiling Springs, Spartanburg, SC

$39K - $58K /yr

(Glassdoor est.)

View job