Lumos Labs reviews

4.0

69% would recommend to a friend

(42 total reviews)

Krishna Kakarala

100% approve of CEO

55% positive business outlook

Lumos Labs has an employee rating of 4.0 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumos Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
3.0
Aug 30, 2018

Operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were good and coworkers were great

Cons

Managment could be improved upon

3.0
May 21, 2018

Old Guard vs. New Guard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Mostly friendly, down-to-earth people + Growth in position and responsibilities is generally encouraged + Working on lots of new games, products, features after years of a heavy focus on marketing + Decent benefits, with some unique options like Grand Rounds and OneMedical + Solid work/life balance, most people usually come in after 10 and start leaving after 5. Usually no weekends or late nights (unless you choose to stay late, in which case, dinner is paid for), but no one will encourage you to go home either + People actually use the flexible PTO quite flexibly with one-off doctor's appointments, 2 week long vacations, long weekends. People generally take more time off than the industry standard, but up to you to do so. + A few people work remote and working remote from time to time is acceptable + Plenty of social events

Cons

- Multiple people are leaving the company every month. It won't be long until it's a very different company. This might be a pro. - Lumos's "core values" are not taken seriously. You'll rarely hear about them within the company. There are multiple egos on multiple teams. Some people will yell and raise their voice and not be admonished. There are people who directly say "I've worked here longer than you" and people who indirectly say or think it, and this is used as rationale for decisions. These people and people with tenure at the company in general have favoritism as opposed to it being a meritocracy. Tenured and favorited employees can do no wrong, even if the team opposes their behavior and even if their behavior contradicts the "core values". - The combination of the two creates a serious Old Guard vs. New Guard feel, particularly with regard to some (not all) who were at the company before the FTC settlement. If the Old Guard doesn't agree with an opinion, it will feel not welcome or be pushed out, but don't expect any serious discussion about their opinions or decisions. The hypocrisy is real on certain teams. - Management/HR do not take transparent actions with regard to feedback and feedback may be ignored - No 401k match. - Insurance is not actually 100% covered for individuals unless you take the lowest tier plans. - No subsidized commuter passes, just the standard pre-tax option

4.0
May 14, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and talented. Product collaboration is great - PMs and designers come up with cool new ideas, consult with engineers on feasibility and implementation strategies, and have open communication throughout the development process. Lumos has experimented with various team organizations and workflows over the years, and each change has helped improve engineer productivity. The codebase is well-organized so it's easy to navigate and work with, and it's also well-maintained - engineers clean up outdated code and aren't afraid to rewrite existing code to improve performance. There is a good pairing culture and meetings are usually kept to a minimum. There's catered lunch 4 times a week and the food is amazing. There's a good work-life balance; Lumos has a flexible vacation policy and people actually use it (maybe averaging 3-5 weeks per year?) There are also fun company-wide offsites each quarter, and a budget for individual teams to organize their own events.

Cons

Management and marketing frequently set arbitrary deadlines for new product launches, even before deciding what features they want to include or consulting with engineers about development time and potential concerns. Upper management tried to introduce a 10-5 "core hours, everyone in the office" policy. This came across as a lack of trust in employee work ethic and a lack of respect for anyone who wanted/needed to work outside of a 9-5 or 10-6 schedule (but on the plus side, many employees immediately pushed back and even though the policy wasn't officially rescinded, it also wasn't enforced.)

Viewing 13 - 15 of 42 Reviews

Glassdoor has 51 Lumos Labs reviews submitted anonymously by Lumos Labs employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Labs is right for you.