Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Lush?

56% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (578) , Sales Associate (327) , Supervisor (142) , Retail Sales Assistant (62) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (35) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 166 reviews)); "Great Enironment and People!" ((in 121 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 101 reviews)); "Great teams in store." ((in 98 reviews)); "Good training and employee discounts" ((in 95 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 194 reviews)); "Long hours and bad to work into the night" ((in 44 reviews)); "One particular supervisor always had something to criticise, you could never do anything right, definitely not someone you could go to for help." ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 36 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 31 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)

Mark Constantine

54% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,224 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Aug 6, 2025

Was good before management change

Sales ambassador

Recommend

CEO approval

Business Outlook

Pros

50% off product, mostly kind customers and diversity is expected.

Cons

Management are dismissive, floor leaders are disrespectful, expect to get fired or driven to quit from a lack of responsiveness. Managers get away with being abusive towards employees.

2.0

Aug 6, 2025

Can be fun and great discount, but would not generally recommend.

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good discount, fun atmosphere and colleagues of similar age.

Cons

Management/supervisors have bizarre hierarchy and are extremely pushy and condescending,

3.0

Aug 4, 2025

Meh

Retail sales assistant

Recommend

CEO approval

Business Outlook

Pros

Free monthly products, 50% off items, bonuses

Cons

No full time contract, high turnover, constantly expected to be high energy, waiting at customers hand and foot

Viewing 172 - 174 of 2,224 Reviews

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Lush

Lush reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Was good before management change

Can be fun and great discount, but would not generally recommend.

Meh

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