Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

50% off discount Daily challenges at work to win prizes/money to spend in store Very relaxed with hair/makeup/clothing/accessories

Cons

Management can be very pushy with making you talk to EVERY customer that walks in even if they’re clearly very anxious and don’t want to be approached. I hated that about the job

3.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Generally nice people/environment. It was nice to work for a company that tries to be ethical.

Cons

Middle management ruin it. Big bosses were always lovely and helpful, but regional support is a very toxic department. There seems to be no structure or process, rules change constantly without explaination. Bullying and toxic behaviour is rampant in recent years. its a shame that the cultural values and vision that the founders have, is squashed as soon as it gets to middle management. especially in WA.

Viewing 193 - 195 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.