Lush reviews

3.7

56% would recommend to a friend

(2,224 total reviews)
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Mark Constantine

54% approve of CEO

35% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Discount Talking to customers Freebies

Cons

Awful management Bullying Favouritism Forcefulness

4.0
Jun 29, 2025

Rewarding with Slight Frustrations

Recommend
CEO approval
Business Outlook

Pros

- Lush paid for my full training in Swedish Massage - Lovely treatments with lots of different influences behind each one which keeps things exciting - Chance to connect with people and provide a warm, safe space for all - Veeeeery nice products - In depth training - Wellbeing treatments (maybe not quite regularly enough) - A company that cares about the planet and the beings on it

Cons

- Spa was often seen as a lower priority to the shop which made the job of the therapists more difficult (especially when staff would be moved to the shop floor instead of allowing them to clean the spa) - Physically demanding, sometimes had 6 treatment days which was very difficult on the body.

Viewing 196 - 198 of 2,224 Reviews

Glassdoor has 2,768 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.