Lush reviews

Micro-management with a whole meta-team of supervisors just watching you sell stuff to make comments is quite stressful. No break on a five hour shift once over the age of eighteen, which is exhausting when you're on your feet and constantly approaching and being bubbly. Occasional concerns about sexual harassment from customers weren't taken very seriously by management. I felt quite uncomfortable advocating the cult of Lush to all the young girls coming in: "I need to put a picture of Intergalactic on Instagram!!!" It is difficult to fit in around study; minimum of two days a week and compulsory staff training and stock take one night most weeks of the month; my schoolwork definitely suffered. It needs to be the main priority of your life. I'd get headaches quite a bit from the intense smell. I felt the need to have my skin looking very good and felt quite conscious of my appearance.

Disorganised management, lack of respect and voice for SAs, pushy customer service approach, mentally draining, no 'off' days (always required to be 100% upbeat), cliquey, severe lack of communication amongst management, favouritism, huge waste of product daily at back-of-house, deafening music (can't hear self or customers), severe lack of positive reinforcement for hardworking SAs, lack of incentive, incentives removed (including full external 'fun' training days), bullying by supervisors, pressure, SAs treated like children, SAs not supported by management even when filing complaint or asking for help, lack of security (!) and more. As another recent reviewer has said, a lot has changed recently for the worse and management is terrible.