Lush reviews

3.7

55% would recommend to a friend

(2,222 total reviews)
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Mark Constantine

52% approve of CEO

36% positive business outlook

Lush has an employee rating of 3.7 out of 5 stars, based on 2,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 13, 2016
Recommend
CEO approval
Business Outlook

Pros

50% discount and very accommodating staff. Lush are really paving the way forward in equality and diversity and although I didn't personally benefit from this, the staff and company policies are really generous. The work wasn't particularly stress full either - delivery days were busy and Christmas was pretty nightmarish but Jan - November, fine.

Cons

I was restricted on speaking to customers and actively told not to do so. That then went onto being told not to speak to other members of staff unless it's about the work. I felt like an unvalued cog, and the workload was made out to be far more stressful than it was - I had days so quiet that I cleaned out all the cabinets in the back and bleached them. Not part of job description, just something to do.

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Lush Response
9y
Hello, Thank you for your honest review here and I am glad to hear that you enjoyed your time at Lush. There is a lot of cleaning involved in the role that you were doing, it's important to us that our fresh products are stored in the best condition possible, but understand that this is not always the best part of the role. Thank you for taking the time to respond, your feedback is really valuable to us.
4.0
Jun 14, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great salary A lot of training given nice working environment You get treated with respect

Cons

Sales targets were unrealistic at times

3.0
Jun 14, 2016

Xmas temp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

50% discount, can apply product knowledge outside of work,

Cons

Lots of temps don't get taken on

Viewing 2176 - 2178 of 2,222 Reviews

Glassdoor has 2,766 Lush reviews submitted anonymously by Lush employees. Read employee reviews and ratings on Glassdoor to decide if Lush is right for you.