Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2364) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Customer Service Representative (31) , Product Manager (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 318 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 230 reviews)); "Work when you want and earn what you want (you can make good money)." ((in 226 reviews)); "I think the culture and company is great in the United States" ((in 197 reviews)); "So many great benefit and driver reward programs" ((in 168 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 261 reviews)); "Bad management and lack of direction" ((in 102 reviews)); "No bonuses and less per mile pay" ((in 76 reviews)); "Poor leadership and frequent change of priorities" ((in 69 reviews)); "Lots of Layoffs" ((in 46 reviews))

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Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

124 reviews

5.0

Jun 4, 2017

Not your typical ride share company.

Community assistant

Recommend

CEO approval

Business Outlook

Pros

There is great sense of team-work within the company.

Cons

Wish Lyft would go international.

3.0

Feb 24, 2017

Boulevard of Broken Dreams

Community associate

Recommend

CEO approval

Business Outlook

Pros

~ Monthly credits ~Healthcare is pretty good ~snacks ~the culture is nice when present

Cons

~pay (there are sometimes where I have to drive to stay afloat) ~lack of opportunity for career progression ~Upper management is not the most diverse in thinking and background. ~walking on eggshells if you have an opinion that differs from management because so many of my coworkers have been fired for voicing theirs.

1.0

Dec 8, 2016

Community Associate

Community associate

Recommend

CEO approval

Business Outlook

Pros

Free meals. Lunch is catered, lots of free snacks, booze and coffee. Everyone in the office is happy to work OT and are bought into the culture and company.

Cons

CAs are treated like garbage! Everyone else in the office enjoys their job and gets the full experience of working at Lyft. For a technology company, CAs use the worst of what's available, CHROMEBOOKS. I would advise anyone looking to work at Lyft as a CA to just retail instead or get a job as a human punching bag, practically the same thing.

Viewing 121 - 123 of 124 Reviews

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Lyft Community Operations Associate reviews

Ratings by category

Ratings by demographic groups

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Not your typical ride share company.

Boulevard of Broken Dreams

Community Associate

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