Lyft reviews

3.8

71% would recommend to a friend

(2,149 total reviews)
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David Risher

62% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Feb 24, 2017

Boulevard of Broken Dreams

Recommend
CEO approval
Business Outlook

Pros

~ Monthly credits ~Healthcare is pretty good ~snacks ~the culture is nice when present

Cons

~pay (there are sometimes where I have to drive to stay afloat) ~lack of opportunity for career progression ~Upper management is not the most diverse in thinking and background. ~walking on eggshells if you have an opinion that differs from management because so many of my coworkers have been fired for voicing theirs.

1.0
Mar 23, 2016
Recommend
CEO approval
Business Outlook

Pros

- Has great perks: $175 lyft credit, commuter benefits, free snacks and lunch, personal macbook, full access to Udemy courses, One Medical Membership, discounts on select items

Cons

- You have to deal with lots of office politics - No transparency - There is a lack of communication between different teams - Salary is not competitive for roles throughout the company - No opportunity for promotion or growth - Certain teams are looked down upon. There is definitely a hierarchy - and people make it known openly - On my direct team, it's a consensus that upper management is trying to make us quit - versus paying us severance. Several months previous, the majority of my direct team was laid off and outsourced.

1.0
Apr 13, 2023

Worst experience of my career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• The people I've worked with are some of the smartest and humblest in my career, which has been refreshing in tech. Everyone cares about the mission (which is loosely about connecting people through transportation, but more on that in the cons). • Lyft is remote friendly, but there are some murmurs of a return to office mandate, so this might become a con this year. • There are varied and challenging problems to work on (which is a con from the business perspective, though).

Cons

• Leadership is easily some of the worst I've seen in over a decade of working in tech. No one knows who's leading what, there's a large disconnect between the top and the bottom of the org, decisions are made in a vacuum, people are extremely slow to react, and communication is uneven/conflicting/inconsistent. And oh, the gaslighting! • There's no focus, as leaders often chase their own pet projects that don't align well to overall business goals. • If you started within the last year or two, you've likely gone through multiple org/role/project changes that come out of nowhere. Getting traction on anything before priorities suddenly change is impossible and work you may have done over the course of a quarter is easily thrown aside and wasted. • Did I mention the gaslighting? Leaders will straight up lie to you and make you feel like you were crazy if you think or hear something closer to the truth. • Lastly, there's a mission, but is there? I can't tell you what it is anymore, but there's so much about "the mission".

Viewing 28 - 30 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.