Lyft reviews

3.8

71% would recommend to a friend

(2,149 total reviews)
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David Risher

62% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Jun 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- $200 worth of lyft credit each month - Free lunch up to $15 on Friday - laid back co- workers

Cons

The position is very deceiving! When you interview they emphasize on “customer service skills” and they make this position seem as if you are just helping the drivers with onboarding and some issues but it’s wayyyy more than that. Working is basically like working for a car rental company such as enterprise or hertz. You have to keep track on car inventory, accidents, cleaning and putting gas in vehicles and more. The hours are long and the pay is low for this kind of position and it is hard to live of. As a result, most of my co workers drive for lyft as well to make ends meet. Keeping up with all the vehicles with cleaning, gas, maintenance, repairs, accidents, etc is a lot and overwhelming. ESPECIALLY FOR THE LOW PAY! Also community associates get Chromebooks to work on as well instead of MacBooks or other better laptop brands. CA’s do not get the “Lyft Experience” that employees in the Hub get. Not to mention the fact, that all the express locations are outside of the city and a big commute for most people. The position overworks you and under pays you and their is not enough staff in the back of the house and front of the house. Get ready to become a human punching bag!

3.0
Nov 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits Fun environment Amazing culture The team is great, very creative and diverse group of folks who each bring their own special talents to the table.

Cons

Pay is low, seriously... should be more than 15$/HR for CEA's.. Management is messy. Systems need an overhaul, the app needs an overhaul, there needs to be more focus on testing a new update for the app or promotion before rolling it out and causing your Support bucket to overfill beyond unfathomable numbers. Not much room for growth. You'll be cross trained but you won't get a raise.

3.0
Sep 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good benefits but high deductibles Swanky offices Free snacks all day long Likely a chromebook in your future Free t-shirts

Cons

No room for being promoted from within, no matter how much they promise you If you're not meeting your numbers after a few months, you'll get let go with no warning

Viewing 46 - 48 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.