Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Apr 14, 2015

Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture where co-workers tend to be more like friends than work associates. Young people come together to create something bigger than offering a ride to a stranger.

Cons

Because co-workers tend to be more like friends, if you aren't the super social type, you're frowned upon. It's almost as if the expectation is to hang out with everybody, everyday after work. And if you've got a family, forget about it! They don't get it. Oh, and pay for the vast amount of work could be better.

2.0
Jan 1, 2024

Failing for a reason

Recommend
CEO approval
Business Outlook

Pros

Most people are kind and relaxed Interesting problems to solve Great work life balance Unlimited PTO that people actually use

Cons

Leadership is as awful as everyone says Path to profitability is no longer viable Laid off 40% of staff between November 22 and April 23. Best people are gone. Everyone else is interviewing Pure chaos. Unclear who is working on what or why Terrible comp given current market No vision. Poor execution. Roadmaps and prioritzation exercises primarily for show Little to no data used to validate or inform decisionmaking Leadership focuses on useless vanity projects that don’t contribute to business goals, pointless and constant reorgs, and planning ongoing layoffs Leaders will outright lie about who contributed to projects to protect themselves and their inner circle at the expense of everyone else. Lots of gaslighting and DARVO has created a toxic culture Lots of people are doing almost nothing. There’s a low hiring bar for most roles and there’s virtually no performance management. As long as you always agree with your leadership chain, you can coast. Means that certain individuals and teams are carrying significant and disproportionate workloads though New CEO needs to clean house and fix a broken product. Just stating that we are customer obsessed all the time is meaningless and untrue

3.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working with some of the most genuine and intelligent people. Many of my closest friendships were formed there. I was able to continually learn from others and work on some interesting technologies and problems. I had the opportunity to work on many teams and roles over my tenure.

Cons

Long hours and complete availability was expected. There was constant arguing and raised voices in meetings. These meetings were three times a week, involved over 15 senior team members, and were generally a waste of time and exhibitions of talking over the one two women in the room. Transparency from executive leadership seems to disappear as the years went by. Regularly in all-hands meetings, questions the team didn't like were skipped in the queue despite many upvotes. Lastly, the company was founded on the idea of community and taking care of each other. Fast forward nine years and they are doing everything they can to avoid supporting the people generating the wealth of the executives. To go one step further, spending millions of dollars on a campaign leading consumers along about preventing fare increases only to raise prices afterwards without having to pay the benefits. Could you be any greedier?

Viewing 52 - 54 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.