Lyft reviews

3.8

72% would recommend to a friend

(2,149 total reviews)
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David Risher

62% approve of CEO

50% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

- I have met a number of good friends through work

Cons

- The environment is very toxic and hostile - Oftentimes middle management is intimidating, aggressive and pushy - Performance reviews are skewed with favoritism and inaccurate stats - Even if you are incredibly overqualified for internal positions or promotions, you will be continually disqualified or denied those positions for immeasurable reasons - Middle management and up are frequently given promotions and new titles without meeting specific transfer criteria(ie - time in role requirements, performance requirements) - If you are an HQ employee, you are unable to report concerns found on social media sites (ie - drivers/riders making inappropriate comments or posting pictures of weapons in vehicles on their social media) - Concerns brought to management are not investigated, followed up on, or taken seriously - There is little to no training - Changes made to procedures are not communicated properly or in a timely manner - After the IPO - financial matters trumped everything - You are not a valued employee, but rather a number.

1.0
Jan 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Very Talented people and helpful people, Perks.

Cons

Worse management I came across in my career. Poor communication. They hire incapable people as managers. I see my coworker stop appearing at work because of poor management issues.

2.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Some really nice coworkers who genuinely tries to maintain the original Lyft culture it once was. I would say lunch, but they've been cutting back ALOT on budget for food and perks. For example, no holiday parties.

Cons

New executives brought in in hopes to reinventing rideshare to be more than it is, but honestly have not gone anyway since Lyft Line was created a few years ago. Constantly trying to push the wrong agendas such as not focusing on having a strong differentiating strategy or rather some weird gimmick like adding paper bags in rides for people to throw up in. Lack of creative ideas, tons of layoffs because new executives blame old teams for their problems. When more time passes, I swear these new executives and top management will jump ship after destroying everything that Lyft was before. Good luck with the new IPO, peers are now praying someone buys Lyft out.

Viewing 55 - 57 of 2,149 Reviews

Glassdoor has 5,585 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.