Lyft reviews

3.8

71% would recommend to a friend

(2,149 total reviews)
avatar

David Risher

62% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Mar 13, 2020
Recommend
CEO approval
Business Outlook

Pros

-Excellent ERGs -Very diverse population (but not inclusive in certain teams) -Interesting work -Free lunches are decent -Close to Caltrain -Excellent equity packages for FTEs

Cons

-Bad managers are not disciplined or held accountable, even when there is extreme turnover -HR Investigations don't go anywhere and will not provide any results -Questionable hiring and promoting decisions made in some teams -Extremely toxic work environment (ex// leadership watches when you come and go from the office and how quickly you respond; public shaming is rampant so prepare to be criticized with all your stakeholders cced) -No WFH (unless someone tests positive for Coronavirus!), remote work is heavily discouraged even if the person is sick/injured -If you are a diverse candidate, prepare to have to work double or triple the amount that is expected of others to prove that you have value and accept that you will still likely be passed over for promotions (this may just be a symptom of a bad manager(s), but it's been going on for a long time without being addressed) -Legal is an island that doesn't care about other stakeholders in the company, it's their way or the highway -Hypercompetitive teams at Lyft that don't hesitate to stab you in the back, don't trust anyone

2.0
Apr 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Free food, good health benefits, Lyft credits, hot brand that has truly untapped potential

Cons

COO came over from Tesla and installed his supporting cast of leadership, which is destroying the culture (just see Lyft's ratings trend from Feb 2018 onwards). Leadership (director level and above) focused on land grabbing, infighting, and territory expansion. Feels like morale is dead after recent re-org that led to layoffs that came out of nowhere right before employees would have vested, and saw those with the loudest voices and most visibility promoted (over merit). Company has two marketing orgs for some reason which leads to unnecessary tension, and aforementioned land-grabbing is a blocker from consolidating and having one cohesive team -- the re-org did nothing to solve this. For a 5,000 hc company, the lack of processes is absolutely SHOCKING -- and then we wonder why there's so much duplicative effort and people feel like others are trying to do their job. We tend to have no work life balance, which would be OK in other fast growth companies but we could avoid this if we were better about planning and processes (kind of important for a 5000 person public facing company)

2.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Product Design ICs are great and the team is growing.

Cons

Product Design MGMT is not interested in your growth, career or making sure you are set up for success. I'm consistently given feedback that is fabricated or exaggerated, causing massive churn with other ICs and an immense lack of trust in our direct leadership and HR.

Viewing 10 - 12 of 2,149 Reviews

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